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ReviewDesk

Reviews

Review translation

Read reviews written in languages your team does not speak, then reply in the reviewer’s language

International reviews are only useful if you can read them. Any review in the inbox can be translated in place, without leaving the drawer.

Translate a review

  1. 01Open the review.
  2. 02Choose Show translation. The review body is translated into English by default.
  3. 03Pick a different target language if you want one — the translation regenerates.
  4. 04Toggle back to Show original at any time; the original text is never replaced.

How the source language is determined

When the store reports a language for the review, ReviewDesk uses it. Google Play usually does; the App Store often does not. Where it is missing, the language is detected from the review text.

A typical workflow

  1. 01Filter the inbox to unanswered reviews for the market you are working through.
  2. 02Translate the review to read what it actually says.
  3. 03Generate a draft with the language set to Auto, so the reply comes back in the reviewer’s language.
  4. 04Read the draft — or have a native speaker check it — and send.