Reference
Settings
The four settings panels: account, AI models and tone, replies, and alerts
Settings is available to the organization owner and has four panels. Changes are saved explicitly — a bar at the bottom counts your unsaved changes and offers Discard or Save.
Account
- Your sign-in email, shown read-only — contact support to change it
- Change password, which signs you out of every other device
- A danger zone holding Deactivate organization — see Security
AI
- Primary model — used to draft replies
- Fallback model — used automatically if the primary call fails, or None
- Default tone, with a live sample reply for each option
Replies
Two things live here. The reply footer — the support email line and signature appended to replies, plus each app’s own support address (Reply footer). And auto replies — the automation rules themselves, along with the Pause all auto-replies switch (Automation rules).
Alerts
Thresholds, the surge window, the notification address, and the weekly digest schedule. See Alert settings.
Elsewhere
Two things you might expect in Settings are not there. MCP and API access has its own MCP & CLI entry in the sidebar — see MCP setup. Team management is its own screen — see Team management.