Getting started
For the iPhone/iPad app. For connecting an app's reviews via App Store Connect, see Product & Account → Connecting Your Apps.
What does the ReviewDesk iOS app do?
It's a mobile view of your ReviewDesk inbox: read new App Store and Google Play reviews, see sentiment and rating trends, and send AI-drafted replies from your phone. Connecting an app to ReviewDesk itself is done from the web dashboard, not the mobile app.
What iOS version do I need?
The app supports iOS 16 and later, on iPhone and iPad. If you're on an older version, use the web dashboard — it works in any modern mobile browser.
Do I need a separate account to use the iOS app?
No. Sign in with the same email and password (or SSO on Business) you use on the web. Your apps, inbox, and team stay in sync automatically.
Can I use Face ID or Touch ID to unlock the app?
Yes — turn it on under Settings → Security → App Lock. This adds a biometric check on top of your regular login.