Data & security
General questions about ReviewDesk, connecting apps, your plan, your team, and your data.
Are my store credentials stored securely?
Yes — per-app credentials (Play service-account JSON, App Store .p8 keys) are encrypted at rest with AES-256-GCM and used only server-side to fetch reviews and post approved replies. No one on the ReviewDesk team can view your raw credentials.
How do I revoke ReviewDesk's access to an app?
Disconnect it from Connected Apps in ReviewDesk, and separately revoke the credential from App Store Connect or the Google Play Console.
What happens to my data if I cancel?
Retained for 30 days in case you resubscribe, then permanently deleted. Contact support for earlier deletion.