Connecting your apps
General questions about ReviewDesk, connecting apps, your plan, your team, and your data.
How do I connect an iOS app?
Connected Apps → Add App → iOS, using an App Store Connect API key with Customer Support access — see the Docs page for the full walkthrough.
How do I connect an Android app?
Connected Apps → Add App → Android, using a Google Play service account JSON key with read-only "view app info" permission.
How many apps can I connect?
Free covers 2, Starter 5, Growth 20, Business unlimited. An iOS build and Android build of the same product count as two.
A connected app shows "needs attention" — what does that mean?
Usually an expired or revoked credential on the store side. Go to Connected Apps, open the affected app, and follow the prompt to reconnect — history isn't affected while disconnected.